Download: Course Specification

Course Content

Made up of tutor led discussions, demonstrations and scenario replication (role play), the content is as follows:

• What is Situational Awareness – from the working world
• Alertness Levels – how to become alert through colour coding
• Creating a Security Culture – concepts for developing a security culture in the workplace
• Observation Concepts – Understanding the human senses
• Baselines – experienced based and dynamic
• Understanding Individual Behaviour – how the mind and body drive subconscious behaviour
• What stands out – reading body language through behaviour and searching for anomalies
• Making Decisions – what to do with an anomaly

Who should attend this brilliant course

This workshop is designed for groups from any department within your organisation who want to learn how to recognise and respond to real threats and emergencies in and out of the workplace.

This Retail and Hospitality Situational Awareness training course is aimed at all staff including:

• All new employees
• All frontline staff
• Management and Senior Leaders

Team Learning Outcomes

Learning outcomes and topics covered:

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• What is situational awareness
• Why it’s important (current landscape)
• Types of threats & emergencies
• Threat detection
• Responsibilities in an emergency
• How to analyse an environment
• Practical strategies to deal with threats
• How to report (incl. activation of alarms)
• Weapon identification
• Resources available
• Reacting & evacuating safely (incl. location of escape routes)
• Working with authorities involved
• Post-incident protocol
• Procedures for specific emergencies

Food for thought

Why not add Breakaway Techniques to this course to create the ultimate Situational Awareness safety package?