Download: Course Specification

Course Content

Communication

1. Importance of effective communication in managing challenging situations
2. Verbal and non-verbal communication techniques
3. Active listening and de-escalation strategies

Behaviour

1. Understanding challenging behaviours and their underlying causes
2. Recognising signs of agitation, aggression, or distress
3. Strategies for managing and responding to challenging behaviours

Restraint Rules

1. Overview of legal and ethical considerations related to the use of restraint
2. Understanding the policies and procedures governing restraint practices
3. Key principles and guidelines for safe and appropriate use of restraints

Legalities

1. Familiarisation with relevant legislation and regulations regarding restraint
2. Rights of individuals and legal obligations of your staff
3. Documentation and reporting requirements in relation to restraint incidents

Duty of Care

1. Understanding the duty of care towards individuals during restraint situations
2. Balancing duty of care with the promotion of dignity, autonomy, and well-being
3. Strategies for ensuring person-centred care and support during restraint situations

Government Guidance

1. Overview of government guidelines and best practices on the use of restraint
2. Keeping up-to-date with current policies and recommendations
3. Incorporating government guidance into restraint training and practice

Risk Awareness

1. Identifying potential risks and hazards associated with restraint
2. Conducting risk assessments and implementing preventive measures
3. Promoting the safety and well-being of both individuals and staff during restraint

Teamwork

1. Collaboration and coordination among team members during restraint situations
2. Effective communication and role clarity within the team
3. Training on working together to ensure the safety and welfare of everyone involved

Restraint Tactics

1. Different types of restraint techniques and their appropriate use
2. Understanding the potential risks and considerations associated with each technique
3. Training on applying restraints safely and minimising harm

Practical Techniques

1. Hands-on training on practical techniques for safe and controlled restraint
2. Practice sessions on applying techniques while prioritising the individual’s well-being
3. Assessing and responding to the individual’s needs during and after a restraint incident

Team Learning Outcomes

Upon completing the comprehensive Restraint Training course, participants will achieve the following learning outcomes:

• Understand effective communication techniques to de-escalate challenging situations.
• Demonstrate knowledge of various behaviours and strategies to manage them appropriately.
• Comprehend the rules and regulations surrounding the use of restraints in care settings.
• Recognise legalities related to restraint use and adhere to relevant laws.
• Gain a clear understanding of their duty of care and how it applies to restraining individuals.
• Familiarise themselves with government guidance regarding restraint practices.
• Develop risk awareness and the ability to assess potential hazards in restraint situations.
• Demonstrate effective teamwork skills when applying restraints in a safe and controlled manner.
• Acquire practical techniques for using restraints responsibly, ensuring the safety of both individuals and their co-workers.

By achieving these learning outcomes, attendees will enhance their knowledge and skills in managing challenging behaviours and applying restraints safely and ethically.

Who should attend this brilliant course

This Restraint Training course is designed for individuals who work in passenger transport settings or professions where they may encounter situations requiring the use of restraints.

This includes but is not limited to:

• All frontline staff that engage with members of the public, in any transport setting.

Food for thought

Why not add De-escalation Skills to this course to create the ultimate safety package?