Course Content

The course includes the use of clear communication, de-escalation techniques and problem solving with the individual to create win-win outcomes, as well as what to do when faced with danger. This half day course will enable participants to explore the issues that lead to challenging behaviour and is tailored to your environment and needs.

Who should attend this brilliant course

This Managing Behaviour of Concern in Adult Care training is currently taught to staff around the country to assist those working with or engage with adults with dementia, mental health and/or substance misuse issues, clients with learning disabilities or autism.

Food for thought

Why not add Breakaway Techniques to this course to create the ultimate safety package?

Team Learning Outcomes

Delegates will learn how to identify challenging behaviour, respond to rather than react to challenging behaviour through techniques including:

• How to identify behaviour of concern.
• The causes of challenging behaviour.
• The different stressors that can contribute to behaviours of concern.
• How behaviours of concern can escalate.
• Behavioural analysis.
• Behavioural planning.
• Reinforcing and rewarding behaviour that is incompatible with challenging behaviour.
• Appropriate use of praise and extinguishing behaviours.
• Develop behavioural strategies
• Implement pro-active reduction strategies
• Make adjustments that may help to reduce the behaviour
• Learn how their actions can impact on the behaviour.
  

Good to know

• Before the course each delegate will be asked to complete a Pre-Course Briefing Form to determine their individual objectives for attending the course. These objectives will be used by the Tutor to give on-target training that is focused on the individual delegates.
• At the end of the course each delegate will be asked to complete a Personal Development Plan that can be used as part of future appraisals, and that will also be an important tool for management reference.