Download: Course Specification

Course Content

1. Legal Frameworks in breakaway training

• Introduction to relevant legal guidelines and regulations concerning self-defence and personal safety.
• Understanding the rights and responsibilities when facing an attack or potential harm.

2. Understanding the Causes and Build-up of an Attack

• Identifying early warning signs and potential triggers of aggressive behaviour.
• Analysing situational factors that may escalate confrontations.
• Recognizing the importance of situational awareness and proactive decision-making.

3. Actions to Avoid Being Restrained or Attacked

• Demonstrating proactive techniques to create distance and avoid potentially dangerous situations.
• Teaching strategies to de-escalate conflicts and defuse aggressive encounters.
• Understanding the importance of effective communication and conflict resolution.

4. Safely Disengage from Being Held

• Training in practical techniques to break free from physical restraints or holds.
• Exploring methods to maintain balance and leverage in critical situations.
• Practicing safe and controlled responses to physical threats.

5. Safely Disengage Another Person from Being Held

• Participants will learn intervention techniques to assist others who are being restrained or attacked.
• Understanding how to provide support without endangering oneself or exacerbating the situation.
• Emphasizing teamwork and cooperation during interventions.

6. Post-Incident Actions

• Understanding the importance of self-assessment and seeking medical attention if necessary.
• Comprehending legal obligations, such as reporting incidents and cooperating with authorities.
• Identifying available support systems for coping with the aftermath of a confrontational event.

7. Record Keeping and De-Briefing

• Highlighting the significance of accurate documentation following any incident.
• Exploring best practices for recording details and preserving evidence.
• Conducting de-briefing sessions to analyse responses, identify areas for improvement, and enhance preparedness.
  

Team Learning Outcomes

Upon completing the comprehensive breakaway training course, participants will achieve the following learning outcomes:

1. Understand legal frameworks relevant to personal safety and self-defence in retail and hospitality settings.
2. Recognise early warning signs and triggers of aggressive behaviour, enabling proactive decision-making.
3. Participants will demonstrate techniques to avoid being restrained or attacked, thus promoting a safer environment.
4. Safely disengage from physical restraints or attacks using appropriate manoeuvres and methods.
5. Participants will utilise intervention techniques to support and ensure the safety of others who are being restrained or attacked.
6. Effectively avoid and defend against kicks and punches, mitigating potential harm.
7. Describe post-incident actions, including proper record-keeping and debriefing, for continuous improvement and learning.

Participants will gain confidence in navigating challenging encounters while prioritising personal safety, de-escalation, and legal compliance in retail, leisure and hospitality settings.

Who should attend this brilliant course

All frontline staff and those facing challenging and aggressive behaviour.

This Retail & Hospitality Breakaway training course is aimed at all staff including:

• All new employees
• Frontline staff
• All staff facing challenging and aggressive behaviour
• Security